Consultancy job opportunities

We have several opportunities available for talented, experienced, inspiring characters as either user experience consultants (UXCs) or principal consultants (PCs).

User experience consultants

UXCs develop, conduct, analyse and report primary user research intended to drive end-user requirements for web sites and other interactive products. As well as research, the UXC role also deals with information architecture, interaction design, page-level content organisation, navigation, and prototype creation.

UXCs must also be familiar with secondary research sources and literature on user-centred design. The work may include focus group studies, ethnographic research, usability evaluations, questionnaire studies and other forms of research designed to gather end-user requirements. They are also responsible for iterative usability testing to be conducted throughout the production process.

As a contributor to a multi-disciplinary project, you will work closely with team members to deliver user-centred interaction design and research recommendations. You will work with planning, visual design, technology and project management team members.

Principal consultants

PCs are responsible for continued project execution but have greater expertise with user experience methods and techniques. As such they have an additional responsibility for supporting business development activities and supervising projects. PCs play a contributing role to the leadership of Flow, helping grow the consultancy talent capability by mentoring and training juniors.

You are...

• An experienced information architect or interaction designer who wants to gain new skills and use research to inform your designs
• or an experienced usability/HCI specialist wanting to push your skills in the IA and interaction design field
• or a veteran UX specialist wanting interesting projects, more control and a chance to teach others what you know

You want...

• An independent company culture – no meeting fatigue, politics, grey cubicles etc.
• The chance to shape and be part of projects from beginning to end
• To collaborate on cutting-edge projects and products with market-leading clients
• To use multiple skills from research to design - not just sit in the same box
• To play with others who are as talented and passionate as you
• To work in a company that fosters individuality

The rewards...

• A beautiful space to work in, and a dynamic, friendly, UCD-obsessed group of people to work with
• Sanity: we do design the right way, and it makes much more sense
• BUPA healthcare
• A competitive salary and a simple bonus scheme
• 5 weeks holiday allowance
• ...and free fruit every day

Salary negotiable - depending on experience.

What we’d like you to have...

• Ideas
• Intelligence
• Passion for UCD
• Min 2 years interaction/web/information design experience
• Nice to have - consulting or agency experience
• Experience with user research techniques such as personas, ethnography, contextual enquiry, usability testing
• Exceptional communication (verbal and written), team-working and presentation skills
• Ability to organise and conceptualise chaos into simplicity
• Accomplished data wrangling skills
• Ability to manage multiple projects concurrently
• Understanding of the commercial realities of making solutions that work

Important details...

YOU MUST BE ALREADY ELIGIBLE TO WORK IN THE UK. We can't get you a visa and we can't fly you in for interviews. Candidates must be available for interview in London.

You need a good degree. Postgraduate is better.

You must have fluent written and spoken English.

To Apply...

Send an e-mail to felicity at flowinteractive.com, with an MS Word or PDF CV and a quick summary of why you're right for the job.