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User-centred design, research, strategy and training.
We help our clients create the right user experience.

Things we do: Interactive products, usability testing, ethnography and interaction design

What we do

Flow specialises in user-centred design, customer experience strategy, user research, design research and usability testing.

From our offices in Central London and internationally, we help organisations gain a competitive advantage by delivering products and services that are useful, delightful and easy to use.

See what we do


Usability lab hire

Our in-house facilities are designed to facilitate a number of different research activities. Rates start from £550

Usability lab facilities available for hire

One of our clients: Freemans

Our clients

We work with organisations of all sizes, including the BBC, easyJet, Food Standards Agency, Microsoft, moo.com and Transport for London.

Some case studies:

Our client list


Foolproof and Flow get together

Foolproof and Flow Interactive combine to create Europe’s largest specialist UX agency, with 70 staff

Read the full story

Six members of Flow's remarkable team

Our people

Remarkable people - exceptional results.

We're recruiting

Who we're looking for...

Work at Flow

Latest articles from Flow's Think blog